Privacy Policy
RentSafe Privacy Policy
At RentSafe, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information. By using RentSafe, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect the following types of information to provide our services:
Personal Identification Information: Name, address, email, phone number, Aadhaar number, PAN, and other ID documents.
Verification Information: Employment details, credit information, criminal and civil records, and other verification-related data.
Technical Information: Device information, IP address, browser type, and usage data to improve our services.
2. How We Use Your Information
We use your information for the following purposes:
Tenant Verification: To perform identity, criminal, credit, and address verification services as requested by you or your landlord.
Service Improvement: To analyze usage and improve our platform's functionality.
Customer Support: To provide assistance and address inquiries.
Compliance and Legal Obligations: To comply with legal requirements, enforce our Terms, and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Landlords or Property Managers: To provide verification results relevant to the rental process.
With Service Providers: We may share information with trusted third-party service providers who assist us in providing verification services. These providers are obligated to protect your information.
Legal Compliance: When required by law or in response to valid legal requests, we may disclose your information.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted.
6. Your Rights
In accordance with Indian law, you may have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to legal requirements.
7. Cookies
RentSafe uses cookies and similar tracking technologies to analyze trends, administer the platform, and improve user experience. You can control the use of cookies through your browser settings.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@rentsafe.in.